Frequently Asked Questions
Which capsule size do I have?
Size 00 is the most common size sold for home filling. If you bought empty capsules and aren't sure, check the bag or listing you ordered them from — the size is always stated. Still not sure? The Combo Pack includes one scoop for each of the four standard sizes, so you're covered no matter what's in the drawer.
What's the difference between the sizes?
Capsule sizing runs backwards from what you'd expect — the more zeros, the bigger the capsule. Size 000 is the largest standard capsule, size 00 is the most common, size 0 is a standard mid-size, and size 5 is a micro capsule (and nearly impossible to fill neatly without a holder). Each scoop is matched to exactly one size, so the capsule sits snug and upright while you fill.
How do I use it?
Place a capsule half in the scoop, set the scoop on your scale, and zero it out. Fill the capsule with your powder — both halves — filling to your target weight. Then align the halves and press together until they click. No pinching, no tipped capsules, no spills.
Do I need a scale?
For consistent, repeatable fills — yes, that's the whole point of the design. The scoop holds the capsule upright and stable on the scale so you can zero it out and fill to an exact weight. Any small digital scale with a tare function works.
Why fill by weight instead of eyeballing?
Powders vary in density, so two capsules that look equally full can hold very different amounts. Filling to a target weight on a zeroed scale is the only way to make every fill match the last one.
How do I clean it?
Rinse with warm water and let it air dry. The smooth finish doesn't trap powder, so there's no scrubbing.
What is it made of?
Each scoop is 3D printed from durable plastic, designed and printed in-house in Michigan. Hand-designed for an exact fit — not a generic mass-produced scoop.
How fast do orders ship, and what does shipping cost?
Orders ship in 1–3 business days from Michigan. US shipping is free on orders of $15 or more — the Combo Pack and Mega Combo both qualify. Orders under $15 ship for $3.99, and Express shipping is available for $15.
What if I ordered the wrong size?
Contact us through the contact page before using the scoop and we'll help you swap it for the right size.
What's your return policy?
Unused scoops in their original packaging can be returned within 14 days of delivery. For hygiene reasons, scoops that have been used with powder can't be returned. If your order arrives damaged or we sent the wrong item, we'll replace it free — just send us a photo.